Help Centre Forum


If the "Check Stock" order project setting is set to BLOCK, why is it possible to users to still an out-of-stock product to a basket and order?

Author Rowan Drew
12th August 2019
Within the Admnistration Centre, under the stores menu, within the Order settings interface, there is a setting labelled "Check Stock" exists, that controls if users are allowed order products that have an out-of-stock stock level. If it's set to BLOCK then user's should not be able to add an out-of-stock product to basket, or allow an order with a out-of-stock product to be submitted. Why is it possible that orders with out-of-stock products may still be submitted?

TOTECS Software Development Manager