Having an eCommerce Integration with your accounting / ERP system delivers valuable automation across sales, marketing, customer service and account management workflows.
If your business has an accounting / ERP system that we have not integrated to as yet, then you have the opportunity to use the powerful Generic Adapter in the TOTECS Connector Software to customise your very own integration.
Commonly, there are two paths to follow:
Integrating any systems together requires a team of people with expertise across the different software systems involved and the broader business workflows in play. As this is a fundamental aspect of the TOTECS value proposition, our Partners have built up many years of hands on experience that you can tap into.
The TOTECS Connector is installed on a server in your local network. This is normally the server that your accounting/ERP system operates on but it does not need to be.
The Connector software acts as an intermediary using what we call Adapters. Each adapter is linked to a TOTECS Project and is configured to Export data to the TOTECS platform and Import data (mostly orders) from TOTECS. Most data Exports are scheduled (ie, update stock every hour) but there are certain exports that can be queried live (such as a user wanting to see their current debtor account balance).
After your TOTECS Platform has been provisioned into an active Project, the tasks to complete an integration is broadly as follows:
If you wish to discuss your specific integration needs, please complete the form below.