Help Centre Forum


Why is Eway's payment gateway returning a "Suspected Fraud" error when an order is attempted to be paid by a credit card?

Author Rowan Drew
12th May 2021
On a content managed website, when a credit card payment attempt is made by a user to pay for an order within the Order Checkout/Submission area, if the payment attempt is made using Eway's payment gateway, the user may be receiving a "Suspected Fraud" error. what does this error mean, and what should happen next?

TOTECS Software Development Manager