Help Centre Forum


Users not being notified of successfully submitted orders between 19/03/2016 and 20/03/2016 and Emails not sending

Author Rowan Drew
22nd March 2016
It was discovered that between 11:30pm 19/03/2016 and 9:30pm 20/03/2016 that when users tried to submit an order any websites hosted on the platform that they were not being notified that their order had successfully been submitted. Because of this some users may have decided to create a new order and tried to submit again, which could have caused duplicate orders.

TOTECS Software Development Manager