Help Centre Forum


Generic Adapter not exporting product data to TOTECS

Author Andrew
2nd March 2017
I'm having an issue exporting Product data via the generic adapter to a TOTECS project. The Product Export completes with no errors, however the new product cannot be found in the TOTECS project. We have a Generic Adapter connected to a MS-SQL database. When setting up the Products Export, we mapped three fields: keyProductID, Product Code, and Barcode. The 'Test Export Query' correctly displays the data we want.

Is there something obvious I'm missing, such as not including some mandatory fields? I have a look through the docs at

Andrew Rampling | Systems Operations Manager | TOTECS