Help Centre
Forum

Have a question?
The community is here to help.
Stores Tips and Advice
[Sticky] Read First Before Posting
Author: moderator
0
Replies
1409
Views
Last Post: 353/12/14
by moderator
How to always display an order's assigned sales representative ID/name within the Order Confirmation Notification Email
Author: Rowan Drew
1
Replies
376
Views
Last Post: 243/08/23
by Rowan Drew
How do quoting features and processes work within content managed websites and connected business systems?
Author: Rowan Drew
0
Replies
439
Views
Last Post: 30/01/23
by Rowan Drew
How are the options in the Previous Instructions drop down the Order Checkout/Submission content managed web page areas sorted?
Author: Rowan Drew
0
Replies
393
Views
Last Post: 284/10/22
by Rowan Drew
Is there a way to restrict how many quantities of each product each user can order?
Author: Mustafa
0
Replies
466
Views
Last Post: 176/06/21
by Mustafa
Can order surcharge rules for freight surcharges be imported or managed using a CSV spreadsheet?
Author: anonymous
0
Replies
483
Views
Last Post: 176/06/21
by anonymous
Why is Eway's payment gateway returning a "Suspected Fraud" error when an order is attempted to be paid by a credit card?
Author: Rowan Drew
0
Replies
507
Views
Last Post: 131/05/21
by Rowan Drew
What is the purpose of the "Quotes Tab" in the logged in B2B My Account section and how is it used?
Author: Darren Smith
0
Replies
537
Views
Last Post: 177/06/20
by Darren Smith
How does the TOTECS system deal with CC Order Surcharges and how is the value dealt with by the Connector when it gets to Micronet?
Author: Darren Smith
0
Replies
554
Views
Last Post: 72/03/20
by Darren Smith
When a product is added to basket from a content managed website can a Baskets Listing area be sorted so the last product added shows first?
Author: Rowan Drew
0
Replies
590
Views
Last Post: 36/02/20
by Rowan Drew
Can sales rep users always see the Running Quote payment type option when creating an order as a quote, regardless of the customer account they are ordering for
Author: Rowan Drew
0
Replies
598
Views
Last Post: 07/01/20
by Rowan Drew
How much does it cost to use SecurePay to handle credit card payment transactions for orders and invoices?
Author: Rowan Drew
0
Replies
666
Views
Last Post: 268/09/19
by Rowan Drew
If the "Check Stock" order project setting is set to BLOCK, why is it possible to users to still an out-of-stock product to a basket and order?
Author: Rowan Drew
0
Replies
585
Views
Last Post: 224/08/19
by Rowan Drew
Why are products not appearing in the basket when products are imported from a past order?
Author: Darren Smith
0
Replies
623
Views
Last Post: 219/08/19
by Darren Smith
Which fields are mandatory when creating an address?
Author: Rich Allen
0
Replies
650
Views
Last Post: 37/02/19
by Rich Allen
How do you add more countries to the list of countries in the drop down menu?
Author: Rich Allen
0
Replies
658
Views
Last Post: 18/01/19
by Rich Allen
How do I set and control the minimum order surcharge for orders being raised?
Author: Rowan Drew
0
Replies
610
Views
Last Post: 14/01/19
by Rowan Drew
Freight costs determined by number of 5kg packs required
Author: Rich Allen
0
Replies
602
Views
Last Post: 10/01/19
by Rich Allen
How do you set the text set in the sales order line's product description when a sales order is sent to the Connector?
Author: Rich Allen
0
Replies
676
Views
Last Post: 351/12/18
by Rich Allen
Custom message on trade interface order details page
Author: Rich Allen
0
Replies
678
Views
Last Post: 339/12/18
by Rich Allen
Page 1 2 3
Previous | Next
Create A Topic
Topic
Message
By clicking on the Post button you accept the rules and guidelines of using this forum.